Returns & Exchanges Policy
Strict No-Returns Policy on Used Product
Due to sanitary, health, and safety regulations, we strictly do not accept returns, exchanges, or refunds on any product that has been used or altered in any way. Once product has been used, all sales are final.
Damaged or Defective Items
We inspect every item prior to shipment to ensure quality. However, if your order arrives damaged, cracked, or defective out of the box, it may be eligible for return evaluation under the following conditions:
Timeframe: You must contact us within [e.g., 48 hours / 7 days] of delivery to report any shipping damage or physical defect.
Condition: The product must remain 100% unused and in its original packaging.
Proof Required: Clear photos of the item, the damage, and the original packaging (including shipping box and shipping label) must be submitted with your inquiry.
Seller Discretion & Evaluation Process
All potential returns for damaged items are subject to review and evaluation by our team.
Return authorization, replacements, store credit, or refunds are granted at the sole discretion of the seller.
Submitting a damage report does not automatically guarantee a return or refund. Items returned without prior written approval will not be accepted or refunded.